Job Description

Ticket Service Representative (part-time)

Target Center

POSITION Part Time Ticket Service Representative
DEPARTMENT Box Office
SUPERVISOR Box Office Supervisor
FLSA STATUS Non-exempt, Part-time
REQUISITION TRG343
SUMMARY
The primary responsibility of this position is to provide guests with a positive initial impression of Target Center. This impression is created by aiding guests, providing them with accurate event information, and assisting them in purchasing and/or picking up tickets to Target Center events. This position is expected to work cohesively with all employees of Target Center in maintaining an extreme level of guest service.

JOB SPECIFICS
- Provide all guests a positive first impression of Target Center by offering superior, individualized guest service.
- Accurately operate the Ticketmaster computer ticketing system to sell tickets for Target Center events.
- Problem-solve by effectively communicating with guests to locate and deliver will-call/guest list tickets.
- Provide information regarding Target Center events/facilities and downtown Minneapolis via face-to-face communication and telephone.
- Provide superior customer service to all internal clients.
- Assist with miscellaneous box office projects as directed.
- Communicate positively with guests to establish their needs efficiently and courteously.
- Handle cash responsibly and accurately.
- Develop a growing knowledge of Ticketmaster. 

Qualifications

SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. QUALIFICATIONS AND EXPERIENCE - High School diploma or equivalent required. - Customer service experience preferred - Experience handling cash preferred CERTIFICATIONS, LICENSES, or REGISTRATIONS None

How To Apply

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