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Target Center Policies

Assisted Hearing Services

A limited number of listening devices are available for use during events from the Guest Services Offices, located outside of section 138. If your group requires several listening devices, please call 612-673-1380 (at least 2 weeks prior to event day) to alert the Guest Service Staff.

The Minnesota Timberwolves and Lynx provide captioning services at all Target Center home games. 

When purchasing event tickets, you can also request seating in the hearing impaired section.  A hearing impaired interpreter can be provided for events upon request.  Interpreter seats cannot be purchased via AXS.com. In order to purchase tickets, the customer will need to contact the box office via phone (612-673-0900) or e-mail the request to [email protected]

Acceptable Forms of Identification

All Guests who appear to be thirty (30) years of age or younger will be required to show positive and current proof of age prior to being served alcoholic beverages.

Acceptable forms of valid photo identification are: State Issued Driver’s Licenses, State Issued I.D. Cards, United States Passports, United States Military I.D. Cards, Canadian Issued Driver's Licenses and International Passports. Note - expired identification pieces including driver's licenses accompanied by a license renewal application will not be accepted.  No paper forms of ID will be accepted.

Guests may purchase up to 2 alcoholic beverages at a time. Alcohol service may be discontinued at any time at the discretion of management.

Arena Tours

Tours of the arena are available.  Click here for more information.

ATMs

There are four Automated Teller Machines located within Target Center.

ATM machines are located inside the arena at sections 138 and 236 – these machines are only accessible for guests with tickets for events.

Two additional ATM machines are also available for the general public - one in the main lobby and one on the skyway level. 

Bag Policy

All bags larger than 14" x 14" (i.e. backpacks, suitcases, beach bags, etc.) will be prohibited from entry into the arena.  All bags will be searched.
Target Center encourages guests to travel light and leave any types of bags and/or prohibited items at home or in their vehicle.  

Should they need to check an item, Target Center does provide complimentary assistance at the Guest Services Assistance office located on the skyway level of the arena.  Please note – we cannot check items such as coats, pocket knives, weapons, chemical irritants, food or beverages, medications and other items deemed non-permissible by Target Center security.

 

Ball/Puck in Play Policy

Target Center is committed to creating a safe, comfortable, and enjoyable entertainment experience. Please be aware of our Whistle Policy, which requires guests to refrain from accessing their seats until the ball/puck is no longer in play. This policy enables guests to enjoy an unobstructed view of the game.

Binocular Rentals

Target Center provides binocular rentals for a fee for many events. You may rent binoculars from the Guest Services office outside of section 138.

Box Office Hours

Monday – Friday: 10:00 AM to 6:00 PM 
Saturday: (October - April) 10:00 AM - 4:00 PM; (May - September) Only open for events and on-sales. 
Sunday: Only open for events and on-sales.

The Box Office will open at minimum 2 hours prior to all events, subject to change at any time for any event. The box office will also open for on-sales at the on-sale time only and will only remain open for 1 hour after the on-sale begins.

Holidays
Target Center is closed on major holidays unless an event is taking place at the venue. Box Office hours may vary on holidays. Please call 612-673-0900 for exact hours of operation.

Buddy Bands Presented by Kinderberry Hill

Buddy Bands is a program designed to assist in the prompt and safe return of a child in case of a separation from their parent.  This FREE SERVICE is avalable at Guest Services at all Target Center events.  Click here for more information.

Presented locally by Kinderberry Hill Child Development Centers.

Camera Policy

The photography/videography policy varies by event. For event specific questions, please call 612.673.1300 in advance. As a general rule, all video cameras and still cameras with detachable lenses or with lenses of 3 inches or longer are prohibited with the exception of Timberwolves, Lynx and high school events. This policy is subject to change.

For Timberwolves and Lynx games: Still cameras as well as professional cameras with detachable lenses of 3 inches or longer are permitted. Video cameras are prohibited.

For High School Tournaments/Graduations: Spectators may bring in personal cameras and personal hand-held video cameras. Cameras with detachable lenses over 3 inches are allowed. Spectators are not allowed to bring in tripods of any kind. Media must have proper credentials. 

For NCHC Frozen Faceoff: Small, non-professional still cameras & hand-held video cameras are allowed. Professional cameras with detachable long lenses are not allowed.

Door Times

For all concerts, events and games, doors will open 1 hour prior to the start of the event – unless otherwise noted on our website.

Family Room / Mother's Room

A family room/mother's room is located inside of the Guest Services office on the lower concourse near section 138.  Nursing mothers are encouraged to use this space during our events.  The Family Room at Target Center is proudly sponsored by Kinderberry Hill.

Fan Courtesy

Fan courtesy is an important element of enjoyment at Target Center. Improper conduct (including profane or abusive language and throwing objects) may result in ejection from the building. Repeated offenses could result in the loss of ticket privileges. 

First Aid Locations

First aid facilities are available behind section 116 in the lower concourse.  You can also ask the nearest usher, security officer or event staff for assistance.

Food & Beverage Policies

ALCOHOL POLICY

Target Center, Delaware North Sportservice, Levy Restaurants and arena security work hard to promote responsible consumption of alcoholic beverages. Our alcohol policies are listed below.

  • All guests purchasing alcohol who appear to be less than 30 years old must present a valid ID. 
  • No alcohol will be sold to guests who appear to be intoxicated. 
  • There is a two (2) alcoholic beverage limit, per person, per transaction.
  • Management reserves the right to cut off alcohol sales at its discretion. 
  • Guests passing alcohol to minors will be ejected and subject to arrest. 
  • Guests possessing alcohol, who do not have proof of being at least 21 years of age, may be ejected. 
  • We reserve the right to refuse the sale of alcohol to any guests. 
  • Alcoholic beverages may not be brought into the arena. Any attempt to bring alcohol into the arena will be considered a violation of the Code of Conduct and may result in the guests being ejected, arrested or tickets being revoked. 
  • All guests must finish and dispose of alcoholic beverages before exiting the arena.

FOOD POLICY

Outside food and beverage are not allowed into Target Center. We do have vegetarian, vegan and gluten free options available; if you have special dietary needs please call 612-673-1380.

Gift Certificates

Target Center gift certificates are available at the box office. Target Center gift certificates are good for ticket purchases at the box office, as well as concessions and most merchandise purchases in the arena. Note: gift certificates cannot be used to purchase game tickets sold on Veritix, event tickets sold on AXS.com, or Timberwolves or Lynx merchandise in arena or at the team store.

Guest Drop-Off/Pick-Up

 Due to Target Center's renovation, this option is unavailable until the exterior construction is complete.  We appreciate your understanding.

Guest Service Assistance Line

If you have a question, thought or concern, please leave a message on the Guest Service Assistance Line 612.673.1380. Messages are checked regularly and your call will be returned. If you are calling specifically for Lost and Found call 612-673-1333.

Guest Services Office

Target Center provides many services to our guests. The Guest Services Office is located on the lower level outside of section 138 and is open during all events.

Guest Waiting Area

Parents/guests who are bringing others to an event but will not be attending the event themselves have several options for locations at which to wait. Hubert’s Restaurant, located at the corner of 6th Street and First Avenue in Target Center, is open to the public during arena events; however, a minimum purchase is required. Guests can also stop by Target Center’s Administrative Office located on the skyway level – reception space may be available there on a first-come, first-served basis. In addition, chairs will be made available for some shows in Target Center’s public skyway for guests who are waiting for others. Call 612-673-1300 prior to the event for more information.

Please note: Target Center is not responsible for any minors who are left unattended at an event. We strongly encourage parents and guardians to use their best judgment when allowing any child to attend an event without adult supervision. There are no public restrooms located on Target Center’s skyway level.  Guests must have an event ticket to access the arena restrooms. We apologize for any inconvenience this may cause.

Huberts Sports Bar & Grill

Huberts Sports Bar & Grill is located at Target Center on the corner of First Avenue and 6th street, and offers fans direct access into the arena.  

Huberts Sports Bar & Grill is located at Target Center on the corner of First Avenue and 6th street, and offers fans direct access into the arena.  

Hours of Operation:
- Weekdays: opens at 12pm on Timberwolves game days and 4:30pm for other Target Center events
- Saturday 11am - 2am
- Sunday 11am - 10pm

 

 

Life Time Fitness

Life Time Fitness, where the belief is that a fitness facility is more than a building full of exercise equipment, aerobic studios and swimming pools; rather, it is a commitment to the health and well-being of the people they serve. Lifetime Fitness is located in the lower level of Target Center. Join In! Call 612-486-3600 for more information.
 

Lost and Found

A lost and found service is available during events in the Guest Services Office located outside section 138 in the lower level. Articles are kept at the office until the end of the event and then are stored in our security office for 15 days. For more information, please call 612-673-1333.

Lost Children

Lost children are immediately brought to the Guest Services Office located outside section 138 on the lower level. If you are looking for a lost child or need assistance of any kind, please contact any Target Center event staff.

Target Center now offers Buddy Bands Presented by Kinderberry Hill.  This FREE SERVICE is available at all Target Center events.  Please see our Guest Services Office for more information.

Non-Smoking Policy

Target Center is a smoke-free building and was the first major arena in the US designated completely non-smoking. The use of cigarettes (including electronic cigarettes) is not permitted inside of the arena.

If you need to smoke, Target Center event staff can direct you to designated smoking areas; however, guests will not be allowed to exit to smoke until the event has started – this helps to expedite the entrance of all guests.

In addition to the arena’s own policy, smoking is not allowed in public facilities in Hennepin County. Smoking may result in ejection from an event and/or an actual citation. 

Parking

For more information on the parking options available near Target Center, click here.

Peanut-Free Requests

Target Center is pleased to accommodate Peanut-Free ticketing requests at a variety of Target Center events.  For more information, please contact Target Center's box office at 612-673-0900.

Target Center follows strict protocol to eliminate peanut allergens in these sections, but it is not guaranteed.  It is important you carry your life saving medicine with you at all times.

Permitted and Prohibited Items

Target Center creates a safe and secure environment for guests and employees. The venue security personnel reserve the right to determine the method of security checks as deemed necessary including the use of metal detectors, the search of jackets, clothing and other items.

The below items are permitted at all Target Center events unless otherwise noted:

Bags within Approved Specifications – including purses and diaper bags
Common Jewelry
Credentialed "Helper" Animals
Foods or Juices necessary for medical reasons (Orange juice, candy bars, etc.)
Makeup or Beauty Products
Over the Counter or Prescribed Medication
Milk or Baby Formula for infants
Mobile Phones
Personal Identification

The below items are prohibited at all Target Center events unless otherwise noted:

Aerosol Cans
Apparel with Explicit Wording and/or Graphics
Artificial Noise Makers********
Audio Recording Devices
Backpacks
Balloons – inflated and non-inflated
Briefcases
Camera Cases
Cameras with Detachable Lenses**
Chemical Irritants (including Pepper Spray, etc.)
Coolers
Computers or Laptops 
Computer or Laptop Cases
Duffle Bags
Electronic devices larger than a cell phone (e.g. iPads or other tablets)******
Full Facial Coverings
Glass or Metal Beverage Containers
Hockey or Lacrosse Sticks
Illegal Drugs
Inflatable Items
Knitting Needles
Laser Pointers
Outside Food or Beverage
Pets of any kind*******
Pocket Knives
Signs with Explicit Wording and/or Graphics
Signs larger than 18”x24”
Signs on Sticks
Spiked or Studded Jewelry
Sticks or poles – including “selfie sticks”
Stickers
Suitcases
Tripods and monopods
Video Cameras****
Weapons of any kind*

All guests are required to wear proper footwear inside the building.

*Target Center’s definition of “Weapons” includes but is not limited to the following; knives or blades of any length, metal nail files, chains longer than 6 inches not made of precious metals (i.e. platinum, gold or sterling silver), firearms (authentic or replicated, including toys), clubs or extendable batons, any type of chemical irritant spray, stun guns or tasers, spiked or studded jewelry, brass knuckles or any other item that could likely be used as a weapon or may cause injury if thrown or used improperly. The only exception to this section of the policy is for credentialed law enforcement officers who are on duty or under the employ of Target Center at the time of entry. Said officers must be in uniform or identify themselves to door security staff and be cleared by uniformed Minneapolis Police on site prior to entry.

**The camera policy may vary depending on requirements of individual shows. Cameras are allowed at all Timberwolves and Lynx basketball games, MSHSL high school tournaments, and the NCHC Frozen Faceoff.

***Limited food and/or snacks are defined as; one small bag snack per child, cardboard juice boxes or foil juice bags. If a large number of expected guests are school groups this may be amended to allow these groups to enter with bag/box lunches. Exceptions may be made on a case by case basis by authorized staff listed above. “Limited Outside Food Items or Snacks” does not apply to specific shows where there is no outside food allowed. Guests with a medical issue should contact Target Center Guest Services at 612-673-1380 in advance.

**** Video cameras are allowed for high school games and graduations and the NCHC Frozen Faceoff. However, tripods and monopods are prohibited for all events.

***** Cameras with detachable lenses and/or lenses over 3 inches are allowed for high school games and graduations.

******iPads and other small tablets (e.g. Kindles) are allowed for designated sporting events including Minnesota Timberwolves and Lynx games and MSHSL events.

*******Credentialed service animals are allowed.  

********Cowbells will be allowed for NCHC Frozen Faceoff events. All other artificial noise makers are prohibited. 

Poster/Signage Policy

As a general rule, posters/signage under 18 x 24 inches are allowed in Target Center, pending individual tour/promoter approval. All posters/signage must be handheld, may not be mounted on sticks or poles, may not be lit or constructed using lighting elements, may not contain offensive language or graphics and may not prevent other guests from seeing the stage/event. Posters/signage deemed "inappropriate" for any reason will be confiscated by Target Center or tour security. Target Center reserves the right to amend this policy at any time based on specific event requirements. Our poster/signage policy does vary by event, so please call 612-673-1300 in advance with questions.

Re-Entry Policy

Target Center has a no re-entry policy for most events. Once you leave the building during an event, you will not be permitted to return.

For NCHC Frozen Faceoff: Fans may exit the tournament and return at any time – they need to pick up a re-entry wristband upon exit.  Fans will need to present the wristband and tournament ticket for re-admission to the event.

Refunds

Target Center cannot refund the cost of any previously purchased tickets.

Secondary Ticket Market

AXS is the ONLY authorized ticketing agent of Target Center. If you purchase tickets from an unauthorized agent in the secondary market (Scalper, Ticket Broker, eBay, etc) you risk purchasing counterfeit or invalid tickets.

Scoreboard Messages

Special greetings and messages may be put on the center scoreboard for most Timberwolves and Lynx games. Please call 612-673-1600 for more information. There is an additional charge and it does require five day notice prior to the game.

Special messages and announcements are not available for concerts and other events at Target Center.

Security Policy

Target Center creates a safe and secure environment for guests and employees. The venue security personnel reserve the right to determine the method of security checks as deemed necessary including the use of metal detectors, the search of jackets, clothing and other items.

See above for a list of permitted and prohibited items.

Service Animals

All service animals are welcome. If purchasing game tickets, please notify your ticket seller at the time of purchase if an aisle seat is required to accommodate your service animal. Service animals must remain on a leash or in a harness at all times. Service animals must display proper documentation.

Pets are not permitted in Target Center.

Solicitation/Vending

Target Center does not permit unauthorized soliciting or collecting of contributions, vending, distribution of flyers or other promotional/advertising materials on the premises unless approved in advance by management

Ticket Donation Request

As an active community participant, Target Center is dedicated to assisting community organizations that hold non-profit 501(c)(3) status and focus on educational betterment for today’s youth in Minnesota. Target Center receives many requests for donations and each and every one is given serious consideration.

For more information on how your organization can be considered, click here.

Ticketless (Credit Card) Entry

Ticketless (Credit Card) Entry is an alternative delivery method to Electronic Delivery, Standard Mail, or Will Call. Instead of receiving your tickets ahead of the event, the credit card used to make the transaction will serve as your ticket. For more details click here.
 

Wheelchair Assistance

Target Center is fully ADA compliant with a drop-off lane on 6th Street under the pedestrian ramp from the ballpark, elevators that are accessible to all levels of the arena, designated disability seating locations and wheelchair accessibility.

Guests who require use of an elevator should park in Ramp A or B and enter the arena on skyway level. The official ADA drop-off and pick-up is temporarily located at the Blue Door on 6th Street, near 2nd Avenue. We apologize for the inconvenience, as the usual drop off area on 1st Avenue is not available due to our renovation.

Guests are encouraged to bring their own wheelchairs whenever possible. Target Center does have a limited number of wheelchairs on site for all events that can be used to transport a guest to and from their seat location; however, these wheelchairs cannot be left with the guest during the event. A guest services employee can meet a guest at either entrance of Target Center (skyway or main lobby), transport them to their seat and meet them following the event if needed. Due to the limited number of wheelchairs available on site, a slight delay may occur. Guests can call Guest Services at 612-673-1380 with questions regarding accessibility.

Target Center CANNOT provide wheelchair transportation outside of the arena.

Unaccompanied Minor Statute

MINNEAPOLIS YOUTH CURFEW HOURS
Target Center follows Hennepin County Ordinance No. 16, Sub. A, B, or C which established curfew times for unaccompanied youth ages 17 and under. A parent, guardian or other responsible adult should accompany youth after curfew hours.

Under 12 years old
Sun. - Thurs.- Home by 9:00 PM
Fri. & Sat.- Home by 10:00 PM

12-14 years old
Sun. - Thurs.- Home by 10:00 PM
Fri. & Sat.- Home by 11:00 PM

15-17 years old
Sun. - Thurs.- Home by 11:00 PM
Fri. & Sat. - Home by 12:00 PM
For questions or more information, please contact the Minneapolis Police Department. 

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