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Target Center Policies

Acceptable Forms of Identification

All Guests who appear to be thirty (30) years of age or younger will be required to show positive and current proof of age prior to being served alcoholic beverages.

Acceptable forms of valid photo identification are: State Issued Driver’s Licenses, State Issued I.D. Cards, United States Passports, United States Military I.D. Cards, Canadian Issued Driver's Licenses and International Passports. Note - expired identification pieces including driver's licenses accompanied by a license renewal application will not be accepted.  No paper forms of ID will be accepted.

Guests may purchase up to 2 alcoholic beverages at a time. Alcohol service may be discontinued at any time at the discretion of management.

Assisted Hearing Services

A limited number of listening devices are available for use during events from the Guest Services Offices, located at section 116 and 216. If your group requires several listening devices, please call 612-673-1380 (at least 2 weeks prior to event day) to alert the Guest Service Staff.

The Minnesota Timberwolves and Lynx provide captioning services at all Target Center home games. 

When purchasing event tickets, you can also request seating in the hearing impaired section.  A hearing impaired interpreter can be provided for events upon request.  Interpreter seats cannot be purchased via AXS.com. In order to purchase tickets, the customer will need to contact the box office via phone (612-673-0900) or e-mail the request to [email protected]

Arena Tours

Tours of the arena are available.  Please call 612-673-1300 for more information.  

ATMs

ATM machines are located inside the arena at section 104 and 204.  These machines are only accessible for guests with tickets for events.

An additional ATM machine is also available for the general public in the Life Time Lobby near the elevator. 

Bag Policy

All bags larger than 14" x 14" (i.e. backpacks, suitcases, beach bags, etc.) will be prohibited from entry into the arena.  All bags will be searched.

Target Center encourages guests to travel light and leave any types of bags and/or prohibited items at home or in their vehicle as an item check is not available.  

 

Ball in Play Policy

Target Center is committed to creating a safe, comfortable, and enjoyable entertainment experience. Please be aware of our Whistle Policy, which requires guests to refrain from accessing their seats until the ball is no longer in play. This policy enables guests to enjoy an unobstructed view of the game.

Binocular Rentals

Target Center provides binocular rentals for a fee for many events. You may rent binoculars from the Guest Services office at sections 116 and 216.

Box Office Hours

Target Center's Box Office is located in the Life Time Lobby, and is open Monday through Friday 10 a.m. to 6 p.m. and Saturdays from 10 a.m. to 4 p.m (October - April).  The Box Office is closed on all major holidays.

If an event falls on a Sunday, the Box Office will be open 2 hours prior to the event ticketed time or 11 a.m. - whichever is earlier.

On Target Center event days, the Box Office will remain open until approximately half time of any basketball game or just after the main act goes onstage for a concert.

Camera Policy

The photography/videography policy varies by event. For event specific questions, please call 612.673.1300 in advance. As a general rule, all video cameras and still cameras with detachable lenses or with lenses of 3 inches or longer are prohibited with the exception of Timberwolves, Lynx and high school events. This policy is subject to change.

For Timberwolves and Lynx games: Still cameras as well as professional cameras with detachable lenses of 3 inches or longer are permitted. Video cameras are prohibited.

For High School Tournaments/Graduations: Spectators may bring in personal cameras and personal hand-held video cameras. Cameras with detachable lenses over 3 inches are allowed. Spectators are not allowed to bring in tripods of any kind. Media must have proper credentials. 

Door Times

For all concerts, events and games, doors will open 1 hour prior to the start of the event – unless otherwise noted on our website.

Family Room / Mother's Room

A family room/mother's room is located near the Guest Services office on the lower concourse.  Nursing mothers are encouraged to use this space during our events.

Fan Courtesy

Fan courtesy is an important element of enjoyment at Target Center. Improper conduct (including profane or abusive language and throwing objects) may result in ejection from the building. Repeated offenses could result in the loss of ticket privileges. 

First Aid Locations

First aid facilities are available at section 116 in the lower concourse.  Guests can also ask the nearest usher, security officer or event staff for assistance.

Food & Beverage Policies

ALCOHOL POLICY

Target Center, Levy Restaurants and arena security work hard to promote responsible consumption of alcoholic beverages. Our alcohol policies are listed below.

  • All guests purchasing alcohol who appear to be less than 30 years old must present a valid ID. 
  • No alcohol will be sold to guests who appear to be intoxicated. 
  • There is a two (2) alcoholic beverage limit, per person, per transaction.
  • Management reserves the right to cut off alcohol sales at its discretion. 
  • Guests passing alcohol to minors will be ejected and subject to arrest. 
  • Guests possessing alcohol, who do not have proof of being at least 21 years of age, may be ejected. 
  • We reserve the right to refuse the sale of alcohol to any guests. 
  • Alcoholic beverages may not be brought into the arena. Any attempt to bring alcohol into the arena will be considered a violation of the Code of Conduct and may result in the guests being ejected, arrested or tickets being revoked. 
  • All guests must finish and dispose of alcoholic beverages before exiting the arena.

FOOD POLICY

Outside food and beverage are not allowed into Target Center. We do have vegetarian, vegan and gluten free options available; if you have special dietary needs please call 612-673-1380.

Gift Certificates

Target Center gift certificates are available at the box office. Target Center gift certificates are good for ticket purchases at the box office, as well as concessions and most merchandise purchases in the arena. Note: gift certificates cannot be used to purchase game tickets sold on Veritix, event tickets sold on AXS.com, or Timberwolves or Lynx merchandise in arena or at the team store.

Guest Drop-Off/Pick-Up

Guests being dropped off or picked up from an event at Target Center can use our designated drop-off lane located on 1st Avenue in the front of the building.

Guest Service Assistance Line

If you have a question, thought or concern, please leave a message on the Guest Service Assistance Line 612.673.1380. Messages are checked regularly and your call will be returned. If you are calling specifically for Lost and Found call 612-673-1333.

Guest Services Office

Target Center provides many services to our guests. Our Guest Services Offices are located on both the 100 and 200 level concourses at section 116 and 216.

Guest Waiting Area

Parents/guests who are bringing others to an event but will not be attending the event themselves can wait in the Life Time Lobby. Chairs may be made available for some shows . Call 612-673-1300 prior to the event for more information.

Please note: Target Center is not responsible for any minors who are left unattended at an event. We strongly encourage parents and guardians to use their best judgment when allowing any child to attend an event without adult supervision. There are no public restrooms in the arena - guests must have an event ticket to access the arena restrooms. We apologize for any inconvenience this may cause.

Item Check

Target Center encourages guests to be familiar with our Permitted and Prohibited Item list before attending an event.  We do not offer an item check and ask that these items be left at home or in your vehicle before entering the arena.  

Life Time Fitness

Life Time Fitness, where the belief is that a fitness facility is more than a building full of exercise equipment, aerobic studios and swimming pools; rather, it is a commitment to the health and well-being of the people they serve. Life Time Fitness is located in the lower level of Target Center. Join In! Call 612-486-3600 for more information.
 

Lost and Found

A lost and found service is available during events in the Guest Services Office located at section 116 and 216. Articles are kept at the office until the end of the event and then are stored in our security office for 15 days. For more information, please call 612-673-1333.

Lost Children

Lost children are immediately brought to the Guest Services Office located on the arena level on which they were found. If you are looking for a lost child or need assistance of any kind, please contact any Target Center event staff.

 

Parking

For more information on the parking options available near Target Center, click here.

Peanut-Free Requests

Target Center is pleased to accommodate Peanut-Free ticketing requests at a variety of Target Center events.  For more information, please contact Target Center's box office at 612-673-0900.

Target Center follows strict protocol to eliminate peanut allergens in these sections, but it is not guaranteed.  It is important you carry your life saving medicine with you at all times.

Permitted and Prohibited Items

Target Center creates a safe and secure environment for guests and employees. The venue security personnel reserve the right to determine the method of security checks as deemed necessary including the use of metal detectors, the search of jackets, clothing and other items.

The below items are permitted at all Target Center events unless otherwise noted:

Bags within Approved Specifications – including purses and diaper bags
Common Jewelry
Credentialed "Helper" Animals
Foods or Juices necessary for medical reasons (Orange juice, candy bars, etc.)
Makeup or Beauty Products
Over the Counter or Prescribed Medication
Milk or Baby Formula for infants
Mobile Phones
Personal Identification

The below items are prohibited at all Target Center events unless otherwise noted:

Aerosol Cans
Apparel with Explicit Wording and/or Graphics
Artificial Noise Makers
Audio Recording Devices
Backpacks
Balloons – inflated and non-inflated
Briefcases
Camera Cases
Cameras with Detachable Lenses**
Chemical Irritants (including Pepper Spray, etc.)
Coolers
Computers or Laptops 
Computer or Laptop Cases
Duffle Bags
Electronic devices larger than a cell phone (e.g. iPads or other tablets)******
Full Facial Coverings
Glass or Metal Beverage Containers
Hockey or Lacrosse Sticks
Illegal Drugs
Inflatable Items
Knitting Needles
Laser Pointers
Outside Food or Beverage
Pets of any kind*******
Pocket Knives
Signs with Explicit Wording and/or Graphics
Signs larger than 18”x24”
Signs on Sticks
Spiked or Studded Jewelry
Sticks or poles – including “selfie sticks”
Stickers
Suitcases
Tripods and monopods
Video Cameras****
Weapons of any kind*

All guests are required to wear proper footwear inside the building.

*Target Center’s definition of “Weapons” includes but is not limited to the following; knives or blades of any length, metal nail files, chains longer than 6 inches not made of precious metals (i.e. platinum, gold or sterling silver), firearms (authentic or replicated, including toys), clubs or extendable batons, any type of chemical irritant spray, stun guns or tasers, spiked or studded jewelry, brass knuckles or any other item that could likely be used as a weapon or may cause injury if thrown or used improperly. The only exception to this section of the policy is for credentialed law enforcement officers who are on duty or under the employ of Target Center at the time of entry. Said officers must be in uniform or identify themselves to door security staff and be cleared by uniformed Minneapolis Police on site prior to entry.

**The camera policy may vary depending on requirements of individual shows. Cameras are allowed at all Timberwolves and Lynx basketball games, and MSHSL high school tournaments.

***Limited food and/or snacks are defined as; one small bag snack per child, cardboard juice boxes or foil juice bags. If a large number of expected guests are school groups this may be amended to allow these groups to enter with bag/box lunches. Exceptions may be made on a case by case basis by authorized staff listed above. “Limited Outside Food Items or Snacks” does not apply to specific shows where there is no outside food allowed. Guests with a medical issue should contact Target Center Guest Services at 612-673-1380 in advance.

**** Video cameras are allowed for high school games and graduations. However, tripods and monopods are prohibited for all events.

***** Cameras with detachable lenses and/or lenses over 3 inches are allowed for high school games and graduations.

******iPads and other small tablets (e.g. Kindles) are allowed for designated sporting events including Minnesota Timberwolves and Lynx games and MSHSL events.

*******Credentialed service animals are allowed.  

 

Poster/Signage Policy

As a general rule, posters/signage under 18 x 24 inches are allowed in Target Center, pending individual tour/promoter approval. All posters/signage must be handheld, may not be mounted on sticks or poles, may not be lit or constructed using lighting elements, may not contain offensive language or graphics and may not prevent other guests from seeing the stage/event. Posters/signage deemed "inappropriate" for any reason will be confiscated by Target Center or tour security. Target Center reserves the right to amend this policy at any time based on specific event requirements. Our poster/signage policy does vary by event, so please call 612-673-1300 in advance with questions.

Re-Entry Policy

Target Center has a no re-entry policy for all events. Once you leave the building during an event, you will not be permitted to return.

 

Refunds

Target Center cannot refund the cost of any previously purchased tickets.

Scoreboard Messages

Special greetings and messages may be put on the center scoreboard for most Timberwolves and Lynx games. Please call 612-673-1600 for more information. There is an additional charge and it does require five day notice prior to the game.

Special messages and announcements are not available for concerts and other events at Target Center.

Security Policy

Target Center creates a safe and secure environment for guests and employees. The venue security personnel reserve the right to determine the method of security checks as deemed necessary including the use of metal detectors, the search of jackets, clothing and other items.

See above for a list of permitted and prohibited items.

Service Animals

All service animals are welcome. If purchasing game tickets, please notify your ticket seller at the time of purchase if an aisle seat is required to accommodate your service animal. Service animals must remain on a leash or in a harness at all times. Service animals must display proper documentation.

Pets are not permitted in Target Center.

Smoking Policy

Target Center is a smoke-free building and was the first major arena in the U.S. designated completely non-smoking. The use of cigarettes (including electronic cigarettes) is not permitted inside of the arena.  Guests will not be allowed to leave the arena to smoke.  Once you leave the building during an event, you will not be permitted to return.

In addition to the arena’s own policy, smoking is not allowed in public facilities in Hennepin County. Smoking may result in ejection from an event and/or an actual citation. 

Solicitation/Vending

Target Center does not permit unauthorized soliciting or collecting of contributions, vending, distribution of flyers or other promotional/advertising materials on the premises unless approved in advance by management

Ticket Donation Request

As an active community participant, Target Center is dedicated to assisting community organizations that hold non-profit 501(c)(3) status and focus on educational betterment for today’s youth in Minnesota. Target Center receives many requests for donations and each and every one is given serious consideration.

For more information on how your organization can be considered, click here.

Ticketless (Credit Card) Entry

Ticketless (Credit Card) Entry is an alternative delivery method to Electronic Delivery, Standard Mail, or Will Call. Instead of receiving your tickets ahead of the event, the credit card used to make the transaction will serve as your ticket. For more details click here.
 

Ticket Resale

AXS is the ONLY authorized ticketing agent of Target Center. If you purchase resale tickets from an unauthorized agent (Scalper, Ticket Broker, eBay, etc) you risk purchasing counterfeit or invalid tickets.

Unaccompanied Minor Statute

MINNEAPOLIS YOUTH CURFEW HOURS
Target Center follows Hennepin County Ordinance No. 16, Sub. A, B, or C which established curfew times for unaccompanied youth ages 17 and under. A parent, guardian or other responsible adult should accompany youth after curfew hours.

Under 12 years old
Sun. - Thurs.- Home by 9:00 PM
Fri. & Sat.- Home by 10:00 PM

12-14 years old
Sun. - Thurs.- Home by 10:00 PM
Fri. & Sat.- Home by 11:00 PM

15-17 years old
Sun. - Thurs.- Home by 11:00 PM
Fri. & Sat. - Home by Midnight
For questions or more information, please contact the Minneapolis Police Department. 

Wheelchair Assistance

Target Center is fully ADA compliant with a drop-off lane on 1st Avenue in front of the building, elevators that are accessible to all levels of the arena, designated disability seating locations and wheelchair accessibility.

Guests who require use of an elevator should park in Ramp A or B and enter the arena on skyway level. The official ADA drop-off and pick-up is located on 1st Avenue in the front of the building.

Guests are encouraged to bring their own wheelchairs whenever possible. Target Center does have a limited number of wheelchairs on site for all events that can be used to transport a guest to and from their seat location; however, these wheelchairs cannot be left with the guest during the event. A guest services employee can meet a guest at either entrance of Target Center (skyway or main lobby), transport them to their seat and meet them following the event if needed. Due to the limited number of wheelchairs available on site, a slight delay may occur. Guests can call Guest Services at 612-673-1380 with questions regarding accessibility.

Target Center CANNOT provide wheelchair transportation outside of the arena.

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