The Guest Services department at Target Center strives to provide exceptional service to all our guests, including those guests with disabilities and special needs. Target Center recognizes the needs of persons with disabilities and has met or exceeded the requirements of compliance with the Americans With Disabilities Act (ADA) and Minnesota accessibility mandates. Target Center provides a full range of accommodations for guests with disabilities to ensure their safety, comfort and enjoyment of our events and facility.
This guide is intended to highlight some of the features available at Target Center for guests with disabilities. If you need assistance during an event, you may visit Guest Services near section 116. You may also reach a Target Center representative at 612-673-1380 during normal business hours or by email.
Seating is available on all levels. For seating accommodations, please contact Target Center’s Box Office at 612-673-0900 or AXS.com at 1-888-9-AXS-TIX (1-888-929-7849) for details.
Target Center is fully ADA compliant with a drop-off lane on 1st Avenue in front of the building, elevators that are accessible to all levels of the arena, designated disability seating locations and wheelchair accessibility.
Guests who require use of an elevator should park in Ramp A or B and enter the arena on skyway level. The official ADA drop-off and pick-up is located on 1st Avenue in the front of the building.
Guests are encouraged to bring their own wheelchairs whenever possible. Target Center does have a limited number of wheelchairs on site for all events that can be used to transport a guest to and from their seat location; however, these wheelchairs cannot be left with the guest during the event. A guest services employee can meet a guest at any entrance to Target Center (skyway entrances or Life Time Lobby), transport them to their seat and meet them following the event if needed. Due to the limited number of wheelchairs available on site, a slight delay may occur. Guests can call Guest Services at 612-673-1380 with questions regarding accessibility.
Target Center CANNOT provide wheelchair transportation outside of the arena.
When purchasing event tickets, you can also request seating in the hearing impaired section. A hearing impaired interpreter can be provided for events upon request.
To request an ASL interpreter, contact the Target Center Box Office via phone (612-673-0900) or e-mail the request to firstname.lastname@example.org at least 10 business days prior to the event you are attending. Interpreter seats cannot be purchased via AXS.com or Ticketmaster.com. In order to purchase tickets, contact the box office to purchase. These seats are first come, first served until sold out. An ASL interpreter will not be provided unless requested.
Assisted Listening Devices
Assisted listening devices are available for loan at the Guest Services office. In addition, sign language interpretation services are available for certain events.
If your group requires several listening devices, please call 612-673-1380 at least 2 weeks prior to event day to alert our Guest Services Staff.
Guests with Visual Impairments / Service Animals
Target Center provides accommodated seating for guests with visual impairments. Service animals are accommodated in the facility. Service animals should display proper credentials.
Aira - Navigation App for Guests who are Blind or have Low Vision
Aira is a service that connects people who are blind or have low vision to highly trained, remotely located agents. Through a smartphone app or an optional pair of smart glasses, Aira delivers instant access to visual information at the touch of a button – enhancing everyday efficiency, engagement and independence.
Minneapolis has made Target Center one of four “geo-fenced” locations available on the Aira app for free. Aira is available on any iOS or Android phone by downloading the mobile app and registering. As soon as users enter an Aira access location, they will receive a notification and can use Aira for free anytime while in Target Center. People interested in the app can find out more at aira.io/guests.